Frequently Asked Questions

How do I get Baynote on my site?

Baynote is hosted, so there is no software or hardware to buy, and no administrative and upgrade hassles. You simply configure Baynote on your site with tags (or via a web services API if preferred) and you and your visitors are ready to go.

How does Baynote collect data?

Baynote's data is collected and delivered via javascript, so the only thing you need to do is drop a snippet of javascript code (provided) into your site template. Baynote can also collect offline data through other advanced techniques.

I'm an advanced user. Is there another option besides javascript?

For the advanced user, Baynote offers a REST API to use the Baynote recommendations in unique and interesting ways. With raw data, you are free to innovate.

Will Baynote work in my server environment?

Baynote works with any website, web application, or search engine. There is no need to upgrade or replace any part of your web stack before taking advantage of Baynote.

How secure is Baynote?

Baynote offers full support for standard web encryption mechanisms including 128-bit SSL protection for eCommerce and other protected applications. Your website content does not reside with Baynote, and Baynote cannot grant access to content that the end user is not entitled to view. Baynote has passed rigorous security audits by the US Federal Government, Cisco Systems, and other high-security organizations.

I have a very large enterprise site. Can Baynote scale to meet my needs?

Baynote scales to unlimited numbers of pages and traffic. NASA's public website, a Baynote customer, serves more than 15 million visits per month.