News

Baynote, Inc., the leader in recommendations and social search, today announced the inclusion of its Collective Intelligence Platform on KMWorld magazine's Trend Setting Product list of 2008. The list -- compiled by KMWorld analysts, users and system integrators -- identifies innovative products that are making a difference in knowledge management.

Baynote, Inc., the leader in recommendations and social search, today announced that Expedia, the world's leading online travel company, is using Baynote Social Search to complement the site's existing travel booking engine. Baynote Social Search refines search results, based on what other searchers have found most useful or most interesting. Now Expedia® customers are able to use organic search terms to find travel inspiration, trip planning tools and the information they need to help them plan the perfect trip.

Baynote, Inc., the leader in recommendations and social search, today announced that Vignette Recommendations has been named Best Web 2.0 Technology by UK-based Incisive Media at its inaugural Web 2.0 Innovation Awards presentation in London. The awards celebrate outstanding achievement and creativity in Web 2.0 and honor products and services that deliver more engaging and personalized online experiences.

Baynote, Inc., the leader in recommendations and social search, today announced the two-year anniversary for its award-winning Social Search and Recommendations technology and reported record-breaking sales growth over the last 12-months. The company achieved year-over-year sales growth of more than 400 percent and acquired over 100 major customers and significant re-orders from existing customers during the two years since Baynote's products were first announced, including The Knot, NASA, and Motorola. This strong market adoption positions Baynote as the preferred recommendation and social search solution among e-commerce, media and enterprise users looking to lift online revenues and improve customer engagement.

Baynote, Inc., the leader in recommendations and social search, today unveiled the Baynote Collective Intelligence Platform. The new Software-as-a-Service (SaaS) solution allows businesses to deploy peer-driven recommendations, social search and other services across multiple channels while also providing a single point of measurement, testing and control. The Collective Intelligence Platform is able to identify and leverage the virtual communities of like-minded site visitors to ultimately improve user engagement and lift online revenue by 50-200 percent.

Baynote, Inc., a leader in intent-driven product and content recommendations for the business web, today announced a new whitepaper examining the ever-evolving world of enterprise search, and introduces a unique approach called Social Search that solves the current limitations of existing search options. Titled "In Search of the Human Element: Why Social Search Will Solve the Enterprise Search Challenge," the paper describes how Social Search offers a labor-scalable, content-scalable and highly dynamic option for search by tapping a collective set of user behavior patterns to produce search results directly pertinent to the needs searchers.

The Red Herring editorial board selected Baynote as one of 100 winners from a pool of more than 1,500 applicants. Nominees were closely evaluated on both quantitative and qualitative criteria such as financial performance, technology innovation, quality of management, execution of strategy, and integration into their ecosystem.

Baynote, Inc., a leader in intent-driven product and content recommendations for the business web, today announced the availability of the Baynote Merchandizing and Editorial Console. An Industry first offering, the new management tool allows users to combine expert control with the inherent community wisdom distilled from web visitors’ behaviors to optimize the delivery of product recommendations, content recommendations, and on-site search results.

eVergance, a leader in CRM and knowledge management strategic consulting, systems integration and managed services, and Baynote, a leader in intent-driven product and content recommendations for the business web, today announced that the companies have formed a strategic partnership to deliver Baynote's recommendation and social search capabilities to customer service and knowledge management environments. In addition, eVergance will be reselling the Baynote social search and recommendation solution, and will be tailoring its KM optimization and search tuning services to offer unique consulting capabilities to the Baynote customer base.

Baynote, Inc., a leader in intent-driven product and content recommendations for the business web, today announced that CEO Jack Jia was among some of Silicon Valley's top executives featured in the Silicon Valley/ San Jose Business Journal's Who's Who in Silicon Valley. The April 25th supplement recognizes business and community leaders throughout the Silicon Valley in focus areas that included banking, government, education, healthcare, hospitality, real estate and technology. The diverse list of profiled technology innovators includes Eric Schmidt, chairman and CEO of Google, Steve Wozniak, co-founder of Apple Computer, and Jerry Yang, chairman and CEO of Yahoo.

Baynote, Inc. (www.baynote.com), a leader in intent-driven product and content recommendations for the business web, today announced that The Knot, the number one online wedding destination, has selected Baynote to provide Recommendations and Social Search technology for its flagship site TheKnot.com. Using Baynote, The Knot will leverage "crowd wisdom" to improve the relevancy of search results and to provide product and content recommendations in order to increase page views and enhance cross-sell.

Baynote, Inc., a leader in intent-driven product and content recommendations for the business web, today announced a reseller partnership with Cognitor, a leading provider of Customer Experience & Service Management Solutions for customer and technical support organizations. Cognitor will offer Baynote Social Search and Recommendations to enhance global customer service and web self-service activities for enterprises intent on delivering more satisfying and engaging customer experiences across all channels.

Baynote, Inc., a leader in intent-driven product and content recommendations for the business web, today announced its inclusion in KMWorld magazine's 2008 100 Companies That Matter in Knowledge Management. The list -- compiled by KMWorld editorial staff and writers, knowledge management practitioners, theorists, analysts, and vendors and their customers -- identifies visionary companies that are making a difference in knowledge management. Additional notable KMWorld 100 Companies include Apple, Google, Microsoft, Omniture among others.

Baynote, Inc., a leader in intent-driven product and content recommendations for the business web, today announced an OEM partnership with Vignette Corporation (NASDAQ: VIGN), a leading provider of Web Experience Management and Delivery solutions. As part of the agreement, Vignette will leverage Baynote to power Vignette Recommendations, a new solution targeting organizations looking to deliver more personal and engaging Web experiences to their customers.

Baynote, Inc., a leader in intent-driven product and content recommendations for the business web, today announced eXtreme PC Gear, which offers computer and electronics products, is already experiencing improved cross-sell and up-sell since the implementations of Baynote Recommendations less than two months ago.

Baynote, Inc., a leader in intent-driven product and content recommendations for the business web, today announced Baynote CEO Jack Jia will be joined by Sebo Dapper of Horizon Hobby during eTail 2008's Search Day. Jia will describe generally how eCommerce customers are leveraging Baynote's product recommendation and social search technology, while Dapper will elaborate on how Horizon Hobby is driving incremental revenue with Baynote.

Baynote, Inc., a leader in intent-driven product and content recommendations for the business web, today announced that it has been chosen by AlwaysOn as one of the OnMedia 100 winners. Inclusion in the OnMedia 100 signifies major developments in the creation of marketing tools, services, venues, and advertising, branding, and public relation campaigns. Baynote was specially selected by the AlwaysOn editorial team and other industry experts spanning the globe, based on a set of five criteria: innovation, market potential, commercialization, stakeholder value, and media buzz.

Baynote, Inc. (www.baynote.com), a leader in intent-driven product and content recommendations for the business web, today announced that CEO Jack Jia will speak at Shop.org's 2008 Strategy & Innovation Forum (http://www.shop.org/innovation08/), held January 22-24 at the Royal Pacific Resort in Orlando. In a session titled "Monetizing the Long Tail," Mr. Jia will examine the economics of the Long Tail, discussing how a combination of unconventional social science and Web 2.0 principles can help retailers up-sell and cross-sell a diverse set of products to profit from the Long Tail of eCommerce.

Baynote, Inc., a leader in intent-driven product and content recommendations and social search for the business web, today announced it was recognized in a December 2007 report entitled "Which Personalization Tools Work for eCommerce -- And Why" from independent research firm Forrester Research, Inc. The report, written by principal analyst Sucharita Mulpuru, examines the market landscape of solutions which allow "retailers to increase relevance through activities like matching cross-sells to customers based on interest."